Exchange and returns

Return and exchange policy school-of-cool.com

If the size of a garment does not suit you and you wish to exchange it within 14 days once for another size.

Please note that the garment must never have been worn, otherwise we can only return it to you at your expense.

The Exchange must be made by parcel followed at the address below:

SCHOOL OF COOL
Elena Ochin
Returns

19 La Rouviere
13124 Peypin

France


VERY IMPORTANT, 2 essential steps to complete:

 

1 – Attach on plain paper in the return package: 

  • Specify the desired size and give your waist size in CM if it's pants.
  •  Give your waist measurement for pants, and your chest measurement and shoulder width for a jacket
  • Specify your name and order number
  • In its original packaging, the item must be clean and unworn
  • The shipping costs for the return are at your expense but school-of-cool will return the item to you free of charge during the first exchange.
  • BE CAREFUL AT CUSTOMS if necessary, specify in the declaration form that it is a return for exchange or a return for refund, otherwise you may be charged a fee
  • Specify the tracked colissimo number or the carrier's shipment reference by email to nicolas@school-of-cool.com
  • Complete this form and return the item in its original condition and packaging in a tracked package à

 

SCHOOL OF COOL
Elena Ochin
Returns

19 La Rouviere
13124 Peypin

France

 


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