Where is it? your order ?
Enter your order number and the email address used for the purchase. You will instantly get the status, the items ordered, and the estimated delivery.
How it works
Three clear steps between your order and your door. Every package is insured and tracked until delivery.
Once your payment is validated, your order will be prepared in Marseille within 24 to 48 business hours. Status: in preparation.
You will receive an email with your Colissimo / Mondial Relay tracking number. Status: dispatched.
1 to 2 days in France, 3 to 5 days in Europe. You will be notified as soon as it is available for distribution. Status: delivered.
Our team is responding from Marseille, in French, under 24 business hoursIf you cannot find your order number, contact us with your name and the email address used for the purchase.